Academics/Education Evaluation
Create online exams and teachers' evaluations, and allow students to conveniently
complete the surveys from anywhere. Allow survey takers to skip page(s) or question(s)
based on previous question(s)' answer(s). Distribute the survey through email, link,
or on your web site. Responses are immediately available. Download responses to
a file that can be opened in excel. Reuse existing questionaire as a template to
create new ones.
Customer Satisfaction
Customer satisfaction surveys will help your business' retention of current customers/clients
and improve your positions for prospective clients. In order to keep customers satisfied
with your products or services, you need to proactively engage them for feedback.
Use survey to find out how your customer service department is doing, which areas
are doing well and which need improvements. Let MoboSurvey help you create surveys
to obtain vital data for your business success.
Employee Evaluation
Use the versitility of MoboSurvey to create surveys to evaluate employees, managers,
or executives. Get feedbacks from employees. Create surveys as a mechanism to reach
a team's decision. Prepare a questionaire for potential job applicants. Use Mobosurvey
to create reimbursement forms, exit interview forms, meeting notes, CRM system,
sales order forms, support requests, annual leave forms, equipment checkout forms,
or time sheets.
Event Registration
Create event registration form where participants can register and reserve a spot.
Easily track the headcount on how many participants are attending. Maintain a checklist
of things to do or items to bring. Close out registration form when all spots are
taken. MoboSurvey allows you to create a survey that will make sure you do not overbook
or underbook while making the rest of your event planning process seamless.
Health Care
Save your patients time by allowing them to take
your screening surveys online ahead of time. Filter and screen patients by checking
for existing medical conditions, allergies, or predispositions. Use survey to get
user feedbacks on your medical services and staff performance. Allow MoboSurvey
to improve your patients' overhead time.
Evaluate medical research and studies by creating questionaires
to collect and compare data from researchers. Get real-time feedback and statistics.
Hotels
Create surveys and questionaires to gauge customer satisfaction with the front desk,
guest services, room service, guest room, restaurant, lounge, or overall rating.
Allow MoboSurvey to assist you to obtain and analyze results. If your customers
don't have time, they can access the survey online at any time from their mobile
and other devices. Simply distribute the survey to them through email, link, or
on your web site.
Marketing Research
Marketing research is an important task if your company want to determine the
viability of a product/service in a new market or industry. Other situations where
marketing research can also be valuable may include:
- Understanding customer expections
- Understanding your customer's perception on your products/services
- Finding out who are your potential customers
While qualitative methods, such as focus groups and personal interviews, target
the emotional issues of the consumers, the survey quantitative technique generates
more meaningful response metrics. The benefits of online survey are low cost, fast
turnaround, ease of distribution, and many more. Our online survey system is flexible
and versatile to get feedbacks from a wide range of audience. Your target participants
could either be smartphone/tablet users or traditional laptop/desktop users. So
give MoboSurvey a try the next time your company performs a marketing research.
Mobile Application Feedback
Ever wonder who your mobile application's users are or how much they would be willing
to pay for your app? You can use MoboSurvey to ask your customers just that. Use
our intuitive editor to build a mobile survey in minutes and integrate a hyperlink
into your app or website, and your users will be able to fill out the survey from
their smart phone internet browser without interrupting your application.Using a simple survey, you can find out valuable information to help grow your
app and maximize your profit:
- Get demographic information about your users
- Find out how much they would be willing to pay for your app
- Get feedback on your app features to make improvements
- Engage users for ideas on new features and functionalities
Polling
Create a simple one question poll and allow your audience to give you the answer you need.
Product Evaluation
In order to evaluate your company's products, you need to bring the questions straight
to the customers. After all, who else is better to review your products or services
than the ones who actually use them. The goals of a product evaluation survey are
to understand the customers' attitudes towards a product's need, preferences, attributes,
packaging, marketing, and pricing. Any company that wants to be successful and have
a better product needs to understand these attitudes and perceptions. Our MoboSurvey
system makes it easy to conduct an evaluation survey and have the results analyzed
in real-time.
Restaurants
Happy and satisfied customers are the ones that keep coming back. To make and keep
a customer happy, as a restaurant owner, you need to understand his/her opinion
and perception of your restaurant. More specifically, you need to obtain facts about
what they want, what they expect, and what make them return to your restaurant again.
You can use our MoboSurvey system to quickly create surveys that obtain your customers
demographic information and their opinion on your restaurant's menu selection, food
quality, services, pricing, and other attributes. Once you have gathered these information,
make adjustments to improve or maintaince customer satisfaction.
One of the advantages of MoboSurvey is the option to have your customers fill out
the survey on the spot using their mobile devices. Industry research has shown that
consumers tend to give more feedback at the time of services. As a result, these
feedbacks can be used to improve your restaurant bottom line.
Retail
Retail research survey helps retail stores to gain insight into the customers' mind
and perception. Proactively asking customers for feedbacks and opinions will help
improve your products, services, and the overal store experience. It's important
to understand customer opinions and find out why they like or dislike about the
store and certain products. Other attributes you might want to find out from the
customers are location accessibility, operation hours, decors, etc. Once the feedbacks
have been analyzed, you can use the data to make improvements and changes to the
store if neccessary. Mobobsurvey allow you to easily create and manage surveys for
all of your retail search surveys.
Website Feedback
Adding a survey link on your website may be the most convenient way to ask for
user feedbacks about your website. Important information that you may want to find
out about your users:
- Their most/least favorite website features
- How to improve your overall website
- Personal information, including age group and location
MoboSurvey distribution system will generate html code for you to integrate the
survey into your website. You can either directly embed it in the website or pop
up a new window. We have many options that you can choose to meet your need.