Product Evalution
Thank you for buying [PRODUCT NAME]. Please help us to better understand your needs by completing the survey below.
1. How long have you used [PRODUCT NAME]?
Less than 1 month
1 to 6 months
6 months to 1 year
1 year or more
Never used
2. How often do you use this product?
Once a week or more often
2 to 3 times a month
Once a month
Every 2-3 months
2-3 times a year
Do not use
3. How would you rate [PRODUCT NAME] when comparing to other available similiar products?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know or never used
4. Will you use/purchase this product again?
Definitely will
Probably will
Might or might not
Probably will not
Definitely will not
N/A
5. How likely are you to recommend this product to others?
Definitely will recommend
Probably will recommend
Not sure
Probably will not recommend
Definitely will not recommend
N/A
6. Based on your experience with [PRODUCT NAME], how likely are you to again buy another product from this company?
Very Unlikely
Unlikely
Somewhat Unlikely
Very Likely
Extremely Likely
7. How satisfied are you with the following aspect of the [PRODUCT NAME]?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Overall quality
Value
Purchase experience
Installation
Usage experience
After purchase service
8. Overall, how satisfied are you with [PRODUCT NAME]?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied