PERPUSTAKAAN HAMDAN TAHIR USER SATISFACTION SURVEY 2018
Perpustakaan Hamdan Tahir, Universiti Sains Malaysia in conjunction with MyPHT 2018. Discover. Connect. Inspire!
Academic or Administrative Staff
2. How often do you visit the Library?
Frequently (3 or more times a WEEK)
Occasionally (5 to 9 times a MONTH)
3. What is the reason for your visit to the library? (select all that apply)
Find a book or magazine
Find video, DVD, CD, etc.
Get help with assignment
Use audiovisual equipment
Use computers in the library
4. Please indicate your level of satisfaction concerning CUSTOMER SERVICE by completing the following statements
Library staff is professional in their dealings with me
Library staff is friendly
Library staff is knowledgeable
Library staff responds in a timely manner
Library staff is difficult to approach
The library is conducting this survey in conjunction with MyPHT 2018. Discover. Connect. Inspire!
Please help us assess how well we currently meet your needs and in what areas we might be able to improve. Thank you for your participation.
Please complete the required fields.
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