User Satisfaction Survey 2019
Perpustakaan Kejuruteraan, Universiti Sains Malaysia
Academic or Administrative Staff
2. How often have you visit the library?
Frequently (3 or more times a WEEK)
Occasionally (5 to 9 times a MONTH)
3. What was the reason for your visit to the library? (select all that apply)
Find a book or magazine
Find video, DVD, CD, etc
Get help with assignment
Use audiovisual equipment
Use computer in the library
4. Please indicate your level of satisfaction concerning CUSTOMER SERVICE by completing the following statement:
Library staff are professional in their dealings with me.
Library staff are friendly.
Library staff are knowledgeable.
Library staff response in a timely manner.
Library staff are difficult to approach.
Please complete the required fields.
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